Store contact guide
A direct route to product, order and policy support.
Customer support
Email: support@helinoxusua.shop
Phone: 256-317-9633
Support availability: Weekdays 9 AM to 5 PM
Information to include
For an existing order, include the order number and the email used at checkout. For a product question, include the product name or page URL. Payment options are the methods displayed at checkout.
Store operator
Helinox is an online store operated by Weingarten. The official storefront is helinoxusua.shop.
Business information
Legal operator: Weingarten
Business address: 2375 Ritter Dr, Saint Louis, Missouri, 63114, United States
Storefront: helinoxusua.shop
Order timing
Order processing normally takes 1–2 business days. Estimated delivery is 3–5 business days after processing. The published Shipping Policy contains the complete terms.
Returns
Eligible items may be returned 30 days after delivery. Review the Refund Policy before sending an item to 2375 Ritter Dr, Saint Louis, Missouri, 63114, United States.